Category: Innovation

Smartphone Banking: Will smartphones replace bank branches?
There are several retail models that have remained unchanged throughout their existence, banking is most definitely not one of them. Banking has seen significant improvements over its existence, however, the way we interact with banks remains a brick and mortar branch. Will that change with smartphone banking? First National Bank (FNB) and Capitec Bank are...
Build Creative Confidence for Innovation Success
Creative confidence is the notion that you have big ideas and that you are able to act on them, according to David Kelley (Founder of IDEO). Many successful innovation companies have cross-functional teams that create great ideas, but what really creates great innovation are teams with creative confidence. It does not mean you need to...
Innovation accounting: What it is and where to start
Few things in this world are considered more boring than accounting; even to my accountant friends.  People who pick up a book about innovation and startups are usually looking for something a little more exciting. Believe me, if it were possible to accomplish the goal of creating an instrument of continuous innovation without accounting reform,...
Instant Innovation: Just Add Water
Does instant innovation exist? Discussions around innovation strategies always remind me of my favourite childhood dessert: jelly. It was so easy to make and it intrigued me that it could go from a powder to a jiggly and colourful blob by adding boiling water. It seems to me that many organisations take the instant innovation...
Starting a business – The right way, the wrong way, and the most logical way
Lately, I have found myself wondering about the business of starting a business and wanted to share my learnings. Having been a part of two traditional startups and now being part of the Switch innovative strategy way of work I have come to realise where I went wrong and what I could have done better...
3 Ways To Innovate: Transformational, Incremental, and Adjacent
Innovation is high on the priority list for most businesses. Although a relatively new buzzword in business, Innovation is not a new concept. People have been innovating since the dawn of time. What has changed in the last couple of decades is the speed of innovation required to keep up and stay relevant in this...
How effective are your customer discovery interviews?
What is customer discovery? Customer discovery means identifying your first customers. It is done by taking your main assumptions about who your customer is, the exact problem you are solving for the customer; and how the customer will buy from you—and turning those assumptions into hypotheses which you will then test (mainly through interviews with...
The Essentials of Innovation Performance 
Written by Asia Sultan (topic: innovation performance) Traditionally, companies have used KPIs to determine how well they meet their operational and strategic goals, as said KPIs have conventionally been seen as important in defining how a company progresses towards it business and marketing goals. But, in a world where start-ups are disrupting industry giants – as is the case with Airbnb in the hospitability industry – increasingly organisations are looking towards innovation to keep up and grow their...
Driving successful innovation initiatives, even in the face of resistance
Written by Gugu Sithole-Tyali (topic: innovation) Human nature’s resistance to change is well-known. We tend to cling to what is familiar … known … safe. The same is true within organisations. After all, change management programmes exist for a reason. But, similarly, we all know the saying, “Insanity … doing the same thing over and over again...
Innovation team roles: Does your innovation team have the right skills?
Written by Craig Eliasov (topic: innovation team roles) So, you’ve been tasked with leading innovation in your company. Your job is to put together a team that will not only come up with new revenue-generating ideas but will also take these from concept to marketable solutions.  This team will require clear goals, a nurturing environment, and a simple...

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